Network & Infrastructure

Cloud-based Microsoft Exchange business email from the world’s largest independent Canadian provider.

Mailstratus Datacentres

The world-class datacentre facility in Ottawa, Ontario feature diverse connections to Telco fibre rings, advanced security and fire suppression systems, uninterrupted power supplies (UPS), high-capacity backup diesel generators, and a 24×7 Network Operation Centre.

Specific Features of the Ottawa Datacentre Facilities

 Anti-static 24″ raised floors, leveled by laser for accuracy

 Two-stage biometric authentication process, including iris scanner & security access card

 24×7 Network Operation Centre (NOC), staffed with a qualified and certified team that monitors the network, provides managed services support for customers, and offers remote hands assistance, including rebooting servers or rotating tapes

State-of-Art Security

Unmarked data centre locations with single secure entrances for customers and staff

 Two-stage authentication process

 Individually locked cabinets / doors

 Networked security cameras (low-light technology) scan and record the interior and exterior of the data centre 24×7

 PCI DSS, ISAE 3402 Type II, SSAE 16 Type II, and CSAE 3416 Type II certifications

Power Backup

N+1 power redundancy

 Redundant Uninterrupted Power Supply (UPS) systems

 High-capacity backup diesel generators with fuel for a minimum of 24 hours of operation

Redundant Cooling System

  N+1 cooling redundancy

 Redundant computer-controlled compressors and AC units

 Perforated cabinet doors for temperature control

Fire Suppression

FM-200 gas (extinguishes fire without water)

 Two-stage pre-action dry pipe sprinkler system keeps pressurized air in the pipes (the air is only replaced with water when the pipes reach a high temperature and the smoke detection system determines there is an active fire due to smoke)

Network Redundancy

Multi diverse carrier and fibre paths

 Fully redundant MPLS network with end-to-end QoS-enabled low-latency and switching architecture, with “five nines” reliability for private WAN service delivery across Canada, and throughout the U.S., and even South America via third-party partners

 Multi-homed network, with extensive peering and Tier 1 transit providers

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